Privacy Policy

1. Information We Collect

StartBizSmart NG ("we", "our", or "us") collects information you provide directly, including:

• Account information: name, email address, and profile details when you sign up.
• Quiz responses: your answers about capital, skills, risk tolerance, and business preferences to generate personalized recommendations.
• Payment information: processed securely through Stripe, Paystack, or Selar. We do not store your full card details.
• Usage data: pages visited, features used, and interactions within the platform.

2. How We Use Your Information

We use your information to:

• Deliver personalized business recommendations based on your assessment.
• Process payments and manage your subscription.
• Send account-related communications (welcome emails, payment confirmations, updates).
• Improve our matching engine and platform experience.
• Comply with legal obligations and enforce our terms.

3. Data Sharing

We do not sell your personal data. We may share data with:

• Payment processors (Stripe, Paystack, Selar) to handle transactions.
• Service providers that help us operate the platform (hosting, email delivery).
• Legal authorities when required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure payment processing, and access controls. However, no method of electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access, update, or delete your account information.
• Export your data upon request.
• Opt out of marketing communications.
• Request account deletion by contacting support.

6. Cookies & Tracking

We use essential cookies for authentication and session management. We also use analytics to understand platform usage. You can disable cookies in your browser settings, though some features may not function.

7. Children's Privacy

StartBizSmart NG is not directed at children under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the platform.

9. Account Deletion

You may request deletion of your account and all associated personal data at any time by contacting us at support@startbizsmart.org. We will process your request within 30 days. Please note that certain transaction records may be retained for legal and accounting purposes.

10. Data Export

You have the right to export your personal data in a portable format. To request a data export, contact us at support@startbizsmart.org. We will provide your data within 30 days of receiving the request.

11. Contact Us

For privacy-related inquiries, contact us at support@startbizsmart.org.